PS5 Replacements Offered To Amazon Customers Whose Consoles Went Missing At Launch
Getting a PS5 has generally been a tough task, especially if you lot live in the Uk. There were problems with couriers and deliveries, PS5's being swapped out for coffee machines, human foot massagers and cat nutrient, parcels being marked as delivered without ever being dropped off and consoles just existence outright taken from the delivery boxes. Ane of the biggest culprits for these issues was none other than Amazon.
While the eastward-commerce giant has refunded those customers who were initially affected, they are now offer an alternative solution for those still looking to become their hands on Sony's adjacent-gen panel.
In an electronic mail sent out to those customers, Amazon stated that:
"We are pleased to confirm that we will exist able to secure a PlayStation v for you every bit a replacement for the order that you didn't receive."
Well done @AmazonUK for "putting it right". Hopefully it'll actually arrive this fourth dimension… #ps5 pic.twitter.com/XllLIy2ocV
— Anthony Dickens (@antdickens) December 2, 2022
The email goes on to say that due to refunds already beingness processed, customers would demand to reauthorise the payment for the console by no later than December 5. In doing so, customers would then receive their new PS5 consoles within 14 days.
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Alongside the problems with the deliveries, customers in the UK, and all over the world have faced stiff contest against scalpers to purchase both the PS5 and Xbox Series 10 and Serial South. 1 group, CrepChiefNotify, reportedly got their hands on over 3,500 PS5 consoles in the first few weeks since the console'southward release. Information technology has come to light recently, however, that one online retailer has cancelled over g Xbox Series X orders placed by those looking to turn a quick profit, blaming their orders on a "technical issue".
Despite beingness plagued with bug, the PS5 still reportedly had the biggest console launch of all fourth dimension in the UK. It'southward believed the panel "far exceeded the UK's previous record holder", which was the PS4, with Sony'due south last console selling over 250,000 units at launch.
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Sam Woods
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Sam (He/Him) is the Managing Editor at DualShockers. He's been playing video games for every bit long equally he can call up and you lot can regularly find him on his Nintendo Switch. When he's non playing games, he'll no doubt be suffering watching his dear Ipswich Town.
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Source: https://www.dualshockers.com/ps5-replacements-offered-to-amazon-customers-whose-consoles-went-missing-at-launch/
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